Privacy Policy

Last updated: 28th December 2023

This privacy policy explains how we, TaxPal AB, with corporate registration number 559456-6902 (also referred to as "TaxPal", "we", "us") use your Personal Data, the legal basis we on which it is collected and how we protect it. Since TaxPal deals with some potentially sensitive data, we take privacy and security very seriously. You can read more about our security measures over in our Security Policy.

If you're a TaxPal customer or subscriber, or just visiting our website, this policy applies to you.

Personal information we collect & how we use it

This section describes the different types of Personal Data we collect, and which legal basis is used for the data processing.

  • Device and Technical DataLegitimate interest

    When you access our website, we will collect certain technical data transmitted to us by your browser. This includes information about our internet browser, operating system, IP address, referrer URL, decide & session information. This information is logged and processed in order to ensure that our website functions as expected.

  • Registration DataContract

    When you register your account with us, we will collect certain personal information in order to support your tax case. We ask only the necessary information required in order to correctly process your taxes. When registering your account, we will ask about your e-mail address, your name. Your registration data will be stored as long as your user account is still active and will be retained by us for an additional 12 months after your account has been closed. This is to ensure that we can provide you with the best possible service if you decide to reactivate your account. If we have provided tax services to you, legal retention periods may apply and remain unaffected.

  • Pre-fill DataContract

    We offer the option of populating your tax data and TaxPal questionnaire with information provided to us by your employer. This minimizes the amount of manual work needed to fill out our questionnaires. We will only use this information to populate your tax data and questionnaire, just as if you had provided the information manually.

  • Questionnaire DataContractLegal Obligation

    When you register to our platform, we will ask you to fill out a tax questionnaire. The information in the questionnaire helps us determine how you should be taxed, and allows us to give you accurate tax advice. The information we ask about includes, but is not limited to, income statements, employment status, expenses and assets. We store your tax data for a period of ten years following transmission to tax authorities. After that the data is anonymized completely.

  • Population RegistryContractLegitimate interest

    Following registration we will verify your name and adress with the Swedish Population Registry ("Folkbokföring"). We do this in order to ensure that we have the correct information about you, and to ensure that we can contact you if needed.

  • Pre-filled Tax ReturnContractConsent

    Through our platform you can choose to pre-fill your tax return using data from the Tax Agency. This reduces the risk that any errors are made when filling out your tax return. We will only use this information to populate your tax return, just as if you had provided the information manually.

  • Tax Return DecisionContractLegitimate interest

    Once the Tax Agency has made a final tax decision, we will collect the decision and verify that is has been made in accordance with the tax return we prepared for you. If we find any discrepancies we will contact you and the Tax Agency to resolve the issue.

How we protect your information

We take the security of your data very seriously, and maintain state-of-the-art technical measures to keep it safe. All transactions are encrypted, and information is stored in secure data centers in Europe. We also have strict internal policies and procedures to ensure that your data is only accessed by authorized personnel. More details can be found in our Security Policy.

External Transfers

  • Swedish Tax Agency (Skatteverket)

    We submit your tax return electronically to the Swedish Tax Agency upon your approval of the tax return. We also collect your tax decision from the Tax Agency. This is done in order to ensure that your tax return is correct and that you are taxed correctly.

  • Swedish Social Insurance Agency (Försäkringskassan)

    Some services that we provide require us to contact the Swedish Social Insurance Agency. This is done in order to ensure that you are correctly registered/de-registered with the Swedish Social Insurance Agency. We will only contact the Swedish Social Insurance Agency with your consent.

Contact us

If you have any questions, you can reach us at robin@taxpal.se.